MONTREAL, March 27, 2018 /CNW Telbec/ - Air Canada President of
Passenger Airlines, Benjamin Smith, today announced the appointment of Robert Alan (Al) Read as Vice President, Airports – North America. Prior to
this appointment, Mr. Read was Vice President, Operations at Air Canada Rouge.
"A top priority for Air Canada is the continual improvement of the airport experience for our customers, including ease of
connections. We know this is also a key consideration for global travellers. Al Read, with his
wide experience in all aspects of airline operations, is well- suited to lead our airport teams as we take customer service and
our airport operations to the next level, especially at our Toronto-Pearson global hub and hubs
in Vancouver and Montreal," said Mr. Smith.
As Vice President, Airports – North America, Mr. Read has overall responsibility for the
strategic direction and leadership of Air Canada's airport operational reliability and customer service delivered across the
continent. He also has oversight of Air Canada's Concierge program that offers priority and premium ground services to the
airline's most frequent customers at more than 40 airports worldwide.
Mr. Read began his career at Air Canada in 1979 on the front line as a ramp Station Attendant at Toronto-Pearson. He has
held progressively senior management positions across various branches in customer sales and service, resource planning, cargo
operations and system operations control. In 2012, as Vice President, Operations at Air Canada Rouge, he was responsible for
operational aspects of the leisure carrier's start-up and since 2015 overall management responsibility for Air Canada Rouge.
About Air Canada
Air Canada is Canada's largest domestic and international
airline serving more than 200 airports on six continents. Canada's flag carrier is among the 20
largest airlines in the world and in 2017 served close to 48 million customers. Air Canada
provides scheduled passenger service directly to 64 airports in Canada, 60 in the United States and 98 in Europe, the Middle
East, Africa, Asia, Australia, the Caribbean, Mexico,
Central America and South America. Air Canada is a founding member of Star Alliance, the world's most comprehensive
air transportation network serving 1,300 airports in 191 countries. Air Canada is the only international network carrier in
North America to receive a Four-Star ranking according to independent U.K. research firm
Skytrax, which also named Air Canada the 2017 Best Airline in North America. For more information, please visit: www.aircanada.com/media, follow @AirCanada on Twitter and join
Air Canada on Facebook.
SOURCE Air Canada
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