DENVER, Feb. 19, 2019 /PRNewswire/ -- TTEC Holdings, Inc.
(NASDAQ: TTEC), a leading global customer experience technology and services company focused on the design,
implementation and delivery of transformative solutions for many of the world's most iconic and disruptive brands,
has released the latest edition of its executive journal focused on new ideas, best practices, and real-world examples of
customer experience excellence in action from industry innovators.
Whether you're a hyper-growth start-up or a long-standing company with roots going back centuries, learn how to address
customer transformation in this month's issue of the Customer Strategist Journal.
Article topics include:
Rather than seeing disruption as negative, innovative companies are making it work for their business as an opportunity to
drive change. Firms are taking practical steps to prioritize initiatives that have positive impact on customers and growth. This
issue is full of stories of disruption and transformation, with successful strategies and tactics for addressing these changes as
well as insights found in their associated outcomes.
"This year we need to stop talking about the inevitability of disruption and start managing through the actual transformation.
At TTEC, we're doing that every day, working with clients to navigate the challenges of disruption," said Dave Anderson, Executive Vice President, TTEC Digital. "From technology innovation and automation
opportunities, to analytics and channel strategy, we are guiding top companies down the road to digital transformation."
Each quarter, TTEC publishes its latest thinking in its executive journal, Customer Strategist. It features new ideas, best practices, and real-world examples of customer experience
excellence in action.
About TTEC:
TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global customer experience technology and services company focused on
the design, implementation and delivery of transformative solutions for many of the world's most iconic and disruptive
brands. The Company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that
designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its
delivery center of excellence, that operates customer acquisition, care, growth and digital trust and safety services. Founded in
1982, the Company's 49,700 employees operate on six continents across the globe and live by a set of customer-focused values that
guide relationships with clients, their customers, and each other. To learn more about how TTEC is bringing humanity to the
customer experience, visit www.ttec.com.
Investor Contact
Paul Miller
+1.303.397.8641
|
Media Contact
Olivia Griner
+1.303.397.8999
|
Address
9197 South Peoria Street
Englewood, CO 80112
|
Contact
ttec.com
+1.800.835.3832
|
View original content to download multimedia:http://www.prnewswire.com/news-releases/be-the-change-nurturing-growth-amidst-disruption-300796015.html
SOURCE TTEC Holdings, Inc.