First American’s Database Solutions Group Honored for Customer Service and Innovation at 2019
Stevie® Awards
—Group Wins Four Awards at 2019 Stevie Awards for Sales & Customer Service—
First American Financial Corporation (NYSE: FAF), a leading provider of title insurance, settlement services and risk
solutions for real estate transactions, today announced the company’s Database Solutions group earned recognition for its
commitment to customer service and innovation at the 13th annual
Stevie Awards for Sales & Customer Service, earning a Gold Stevie® award in the “Customer Service Training Team
of the Year” category and Bronze Stevie awards in the “Innovation in Customer Service” and “Business Intelligence Solutions”
categories.
“Customer service and innovation are part of our core values and emphasized in everything we do. We’re committed to enhancing
our customers’ experience and solving their challenges every time they interact with First American,” said Robert Karraa, president
at First American Database Solutions. “The recognition by the Stevie Awards signals we’re delivering on this commitment on par with
some of the best companies in the world.”
More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this
year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized
judging committees.
About First American
First American Financial Corporation (NYSE: FAF) is a leading provider of title insurance, settlement services and risk
solutions for real estate transactions that traces its heritage back to 1889. First American also provides title plant management
services; title and other real property records and images; valuation products and services; home warranty products; property and
casualty insurance; banking, trust and wealth management services; and other related products and services. With total revenue of
$5.7 billion in 2018, the company offers its products and services directly and through its agents throughout the United States and
abroad. In 2019, First American was named to the Fortune 100 Best Companies to Work For® list for
the fourth consecutive year. More information about the company can be found at
www.firstam.com.
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business
Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the
Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from
organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies
recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at
www.StevieAwards.com.
Media Contact:
Marcus Ginnaty
Corporate Communications
First American Financial Corporation
(714) 250-3298
Investor Contact:
Craig Barberio
Investor Relations
First American Financial Corporation
(714) 250-5214
View source version on businesswire.com: https://www.businesswire.com/news/home/20190227005684/en/