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Redfin Reports Fourth Quarter and Full Year 2023 Financial Results

RDFN

Redfin Corporation (NASDAQ: RDFN) today announced results for its fourth quarter and full year ended December 31, 2023.

Fourth Quarter 2023

Fourth quarter revenue was $218.1 million, a decrease of 2% compared to the fourth quarter of 2022. Gross profit was $73.2 million, an increase of 32% year-over-year. Real estate services gross profit was $29.9 million, an increase of 14% year-over-year, and real estate services gross margin was 22.5%, compared to 18.0% in the fourth quarter of 2022.

Net loss was $22.9 million, compared to a net loss of $61.9 million in the fourth quarter of 2022. Net loss attributable to common stock was $23.1 million. Net loss per share attributable to common stock, diluted, was $0.20, compared to net loss per share, diluted, of $0.57 in the fourth quarter of 2022.

Adjusted EBITDA loss was $13.5 million, compared to adjusted EBITDA loss of $40.2 million in the fourth quarter of 2022.

Full Year 2023

Full year revenue from continuing operations was $976.7 million, a decrease of 11% year-over-year. Gross profit from continuing operations was $329.8 million, an increase of 7% year-over-year. Real estate services gross profit was $156.0 million, a decrease of 13% year-over-year, and real estate services gross margin was 25.2%, compared to 22.7% in 2022.

Total net loss was $130.0 million, compared to a net loss of $321.1 million in 2022. Total net loss attributable to common stock was $131.1 million. Net loss per share attributable to common stock, diluted, was $1.16, compared to a net loss per share, diluted, of $2.99 in 2022.

Adjusted EBITDA loss was $76.4 million, compared to adjusted EBITDA loss of $145.1 million in 2022.

“In a dreadful housing market, Redfin got more efficient in the fourth quarter, again improving gross margins and operating margins, even as we laid the foundation for meaningful long-term growth,” said Redfin CEO Glenn Kelman. “Our site continued to draw visitors from rivals. And new sales initiatives are driving breakthroughs on fronts where Redfin has been stymied for years. First, our all-variable pay plan is delivering significant revenue growth in major California cities. Second, a commission refund to customers who hire a Redfin agent after the first tour seems likely to increase home-buyer close-rates in its first four pilot markets. We expect these projects to pay off throughout 2024 and 2025.”

Fourth Quarter and Full Year Highlights

  • #1 brokerage website for 2023, with 5x the traffic of our next closest brokerage competitor. Redfin’s mobile apps and website reached approximately 49 million average monthly users in 2023, which was roughly flat compared to 2022.
  • Our agents and partners helped approximately 62,000 customers buy or sell a home in 2023 and Redfin’s market share was 0.76% of U.S. existing home sales, a change of -4 bps compared to 2022.
  • Achieved mortgage attach rate (excluding cash transactions) of 25% in the fourth quarter, compared to 21% in the fourth quarter of 2022.1
  • Increased the mix of sales to loyalty customers to 36% in the fourth quarter of 2023, compared to 32% in the fourth quarter of 2022. For the year, a record 36% of sales came from loyalty customers.
  • Expanded Redfin Next agent pay plan to San Diego and Orange County following strong recruiting interest in Los Angeles and San Francisco. To date, Redfin has signed more than 60 top producing agents to join the brokerage under the Redfin Next program.
  • Launched “Sign & Save” program for buyers who hire Redfin after their first tour, saving them thousands of dollars at closing. The program, which expanded to qualifying markets nationwide on February 1st, is expected to help Redfin agents win more business and close more sales.
  • Expanded listing coverage to a total of 99% of the U.S. population by adding 138 new MLSs and thousands of new construction listings.
  • Launched Redfin Redesign, which allows home searchers to change the appearance of Redfin and Bright MLS listing photos and envision the potential in for-sale homes.

(1) Attach rate reflects total closed loans for Redfin buy-side customers divided by Redfin buy-side transactions with a mortgage (excluding cash transactions) for the period. We previously reported only the inclusive attach rate (includes cash transactions in the denominator), which was 19% in the fourth quarter, compared to 17% in Q4 2022.

Business Outlook

The following forward-looking statements reflect Redfin's expectations as of February 27, 2024, and are subject to substantial uncertainty.

For the first quarter of 2024 we expect:

  • Total revenue between $214 million and $223 million, representing a year-over-year change between 0% and 4% compared to the first quarter of 2023. Included within total revenue are real estate services revenue between $126 million and $131 million, rentals revenue between $49 million and $50 million, mortgage revenue between $29 million and $32 million, and other revenue between $9 million and $10 million.
  • Total net loss is expected to be between $72 million and $65 million. This guidance includes approximately $25 million in total marketing expenses, $18 million in stock-based compensation, $14 million in depreciation and amortization, and $3 million in net interest expense. Adjusted EBITDA loss is expected to be between $36 million and $29 million. Furthermore, we expect to pay a quarterly dividend of 30,640 shares of common stock to our preferred stockholder.

Conference Call

Redfin will webcast a conference call to discuss the results at 1:30 p.m. Pacific Time today. The webcast will be open to the public at http://investors.redfin.com. The webcast will remain available on the investor relations website for at least three months following the conference call.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of federal securities laws, including our future operating results, as described under Business Outlook. We believe our expectations related to these forward-looking statements are reasonable, but actual results may turn out to be materially different. For factors that could cause actual results to differ materially from the forward-looking statements in this press release, please see the risks and uncertainties identified under the heading "Risk Factors" in our annual report for the year ended December 31, 2023, which is available on our Investor Relations website at http://investors.redfin.com and on the SEC website at www.sec.gov. All forward-looking statements reflect our beliefs and assumptions only as of the date of this press release. We undertake no obligation to update forward-looking statements to reflect future events or circumstances.

About Redfin

Redfin (www.redfin.com) is a technology-powered real estate company. We help people find a place to live with brokerage, rentals, lending, title insurance, and renovations services. We run the country's #1 real estate brokerage site. Our customers can save thousands in fees while working with a top agent. Our home-buying customers see homes first with on-demand tours, and our lending and title services help them close quickly. Customers selling a home can have our renovations crew fix it up to sell for top dollar. Our rentals business empowers millions nationwide to find apartments and houses for rent. Since launching in 2006, we've saved customers more than $1.6 billion in commissions. We serve more than 100 markets across the U.S. and Canada and employ over 4,000 people.

Redfin’s subsidiaries and affiliated brands include: Bay Equity Home Loans®, Rent.™, Apartment Guide®, Title Forward® and WalkScore®.

For more information or to contact a local Redfin real estate agent, visit www.redfin.com. To learn about housing market trends and download data, visit the Redfin Data Center. To be added to Redfin's press release distribution list, email press@redfin.com.

Redfin-F

Redfin Corporation and Subsidiaries

Consolidated Balance Sheets

(in thousands, except share and per share amounts, unaudited)

December 31,

2023

2022

Assets

Current assets

Cash and cash equivalents

$

149,759

$

232,200

Restricted cash

1,241

2,406

Short-term investments

41,952

122,259

Accounts receivable, net of allowances for credit losses of $3,234 and $2,223

51,738

46,375

Loans held for sale

159,587

199,604

Prepaid expenses

33,296

34,006

Other current assets

7,472

7,449

Current assets of discontinued operations

132,159

Total current assets

445,045

776,458

Property and equipment, net

46,431

54,939

Right-of-use assets, net

31,763

40,889

Mortgage servicing rights, at fair value

32,171

36,261

Long-term investments

3,149

29,480

Goodwill

461,349

461,349

Intangible assets, net

123,284

162,272

Other assets, noncurrent

10,456

11,247

Noncurrent assets of discontinued operations

1,309

Total assets

$

1,153,648

$

1,574,204

Liabilities, mezzanine equity, and stockholders' equity

Current liabilities

Accounts payable

$

10,507

$

11,065

Accrued and other liabilities

90,360

106,763

Warehouse credit facilities

151,964

190,509

Convertible senior notes, net

23,431

Lease liabilities

15,609

18,560

Current liabilities of discontinued operations

4,311

Total current liabilities

268,440

354,639

Lease liabilities, noncurrent

29,084

36,906

Convertible senior notes, net, noncurrent

688,737

1,078,157

Term loan

124,416

Deferred tax liabilities

264

243

Noncurrent liabilities of discontinued operations

392

Total liabilities

1,110,941

1,470,337

Series A convertible preferred stock—par value $0.001 per share; 10,000,000 shares authorized; 40,000 and 40,000 shares issued and outstanding at December 31, 2023 and 2022, respectively

39,959

39,914

Stockholders’ equity

Common stock—par value $0.001 per share; 500,000,000 shares authorized; 117,372,171 and 109,696,178 shares issued and outstanding at December 31, 2023 and 2022, respectively

117

110

Additional paid-in capital

826,146

757,951

Accumulated other comprehensive loss

(182

)

(801

)

Accumulated deficit

(823,333

)

(693,307

)

Total stockholders’ equity

2,748

63,953

Total liabilities, mezzanine equity, and stockholders’ equity

$

1,153,648

$

1,574,204

Redfin Corporation and Subsidiaries

Consolidated Statements of Comprehensive Loss

(in thousands, except share and per share amounts, unaudited)

Three Months Ended December 31,

Year Ended December 31,

2023

2022

2023

2022

Revenue

218,077

221,935

976,672

1,099,574

Cost of revenue(1)

144,926

166,368

646,853

790,455

Gross profit

73,151

55,567

329,819

309,119

Operating expenses

Technology and development(1)

44,098

43,247

183,294

178,924

Marketing(1)

20,332

23,956

117,863

155,309

General and administrative(1)

52,206

60,751

238,790

243,390

Restructuring and reorganization

768

13,954

7,927

32,353

Total operating expenses

117,404

141,908

547,874

609,976

Loss from continuing operations

(44,253

)

(86,341

)

(218,055

)

(300,857

)

Interest income

2,362

4,691

10,532

6,639

Interest expense

(4,233

)

(2,238

)

(9,524

)

(8,886

)

Income tax (expense) benefit

(97

)

309

(979

)

(116

)

Gain on extinguishment of convertible senior notes

25,171

57,193

94,019

57,193

Other expense, net

(1,848

)

(693

)

(2,385

)

(3,770

)

Net loss from continuing operations

(22,898

)

(27,079

)

(126,392

)

(249,797

)

Net loss from discontinued operations

(34,867

)

(3,634

)

(71,346

)

Net loss

$

(22,898

)

$

(61,946

)

$

(130,026

)

$

(321,143

)

Dividends on convertible preferred stock

(216

)

(144

)

(1,074

)

(1,560

)

Net loss from continuing operations attributable to common stock—basic and diluted

$

(23,114

)

$

(27,223

)

$

(127,466

)

$

(251,357

)

Net loss attributable to common stock—basic and diluted

$

(23,114

)

$

(62,090

)

$

(131,100

)

$

(322,703

)

Net loss from continuing operations per share attributable to common stock—basic and diluted

$

(0.20

)

$

(0.25

)

$

(1.13

)

$

(2.33

)

Net loss per share attributable to common stock—basic and diluted

$

(0.20

)

$

(0.57

)

$

(1.16

)

$

(2.99

)

Weighted average shares of common stock—basic and diluted

116,154,001

108,997,415

113,152,752

107,927,464

Net loss

$

(22,898

)

$

(61,946

)

$

(130,026

)

$

(321,143

)

Other comprehensive income

Foreign currency translation adjustments

2

29

(71

)

94

Unrealized gain (loss) on available-for-sale securities

73

(279

)

690

533

Comprehensive loss

$

(22,823

)

$

(62,196

)

$

(129,407

)

$

(320,516

)

(1) Includes stock-based compensation as follows:

Three Months Ended December 31,

Year Ended December 31,

2023

2022

2023

2022

Cost of revenue

$

2,741

$

4,367

$

12,914

$

15,137

Technology and development

8,352

6,135

33,111

26,365

Marketing

1,312

1,052

5,148

3,991

General and administrative

3,148

4,504

19,528

17,526

Total

$

15,553

$

16,058

$

70,701

$

63,019

Redfin Corporation and Subsidiaries

Consolidated Statements of Cash Flows

(in thousands, unaudited)

Year Ended December 31,

2023

2022

Operating Activities

Net loss

$

(130,026

)

$

(321,143

)

Adjustments to reconcile net loss to net cash provided by operating activities:

Depreciation and amortization

62,851

64,907

Stock-based compensation

70,935

68,257

Amortization of debt discount and issuance costs

3,620

6,137

Non-cash lease expense

16,269

16,234

Impairment costs

1,948

1,136

Net (gain) loss on IRLCs, forward sales commitments, and loans held for sale

(1,992

)

14,427

Change in fair value of mortgage servicing rights, net

3,198

(801

)

Gain on extinguishment of convertible senior notes

(94,019

)

(57,193

)

Other

(2,113

)

3,791

Change in assets and liabilities:

Accounts receivable, net

3,286

24,411

Inventory

114,232

243,948

Prepaid expenses and other assets

6,004

(5,904

)

Accounts payable

(1,323

)

(2,472

)

Accrued and other liabilities, deferred tax liabilities, and payroll tax liabilities, noncurrent

(19,085

)

(46,454

)

Lease liabilities

(18,998

)

(18,452

)

Origination of mortgage servicing rights

(565

)

(3,140

)

Proceeds from sale of mortgage servicing rights

1,457

1,662

Origination of loans held for sale

(3,525,987

)

(3,949,442

)

Proceeds from sale of loans originated as held for sale

3,567,066

4,000,582

Net cash provided by operating activities

56,758

40,491

Investing activities

Purchases of property and equipment

(12,056

)

(21,531

)

Purchases of investments

(76,866

)

(182,466

)

Sales of investments

124,681

17,545

Maturities of investments

61,723

99,455

Cash paid for acquisition, net of cash, cash equivalents, and restricted cash acquired

(97,341

)

Net cash provided by (used in) investing activities

97,482

(184,338

)

Financing activities

Proceeds from the issuance of common stock pursuant to employee equity plans

9,613

11,528

Tax payments related to net share settlements on restricted stock units

(16,348

)

(7,498

)

Borrowings from warehouse credit facilities

3,532,119

3,938,265

Repayments to warehouse credit facilities

(3,570,664

)

(3,989,407

)

Borrowings from secured revolving credit facility

565,334

Repayments to secured revolving credit facility

(765,114

)

Cash paid for secured revolving credit facility issuance costs

(733

)

Principal payments under finance lease obligations

(89

)

(855

)

Repurchases of convertible senior notes

(241,808

)

(83,614

)

Repayments of convertible senior notes

(23,512

)

Repayment of term loan principal

(313

)

Extinguishment of convertible senior notes associated with closing of term loan

(57,075

)

Payments of debt issuance costs

(2,338

)

Proceeds from term loan

125,000

Net cash used in financing activities

(245,415

)

(332,094

)

Effect of exchange rate changes on cash, cash equivalents, and restricted cash

(71

)

(94

)

Net change in cash, cash equivalents, and restricted cash

(91,246

)

(476,035

)

Cash, cash equivalents, and restricted cash:

Beginning of period

242,246

718,281

End of period

$

151,000

$

242,246

Redfin Corporation and Subsidiaries

Supplemental Financial Information and Business Metrics

(unaudited)

Three Months Ended

Dec. 31,
2023

Sep. 30,
2023

Jun. 30,
2023

Mar. 31,
2023

Dec. 31,
2022

Sep. 30,
2022

Jun. 30,
2022

Mar. 31,
2022

Monthly average visitors (in thousands)

43,861

51,309

52,308

50,440

43,847

50,785

52,698

51,287

Real estate services transactions

Brokerage

10,152

13,075

13,716

10,301

12,743

18,245

20,565

15,001

Partner

3,186

4,351

3,952

3,187

2,742

3,507

3,983

3,417

Total

13,338

17,426

17,668

13,488

15,485

21,752

24,548

18,418

Real estate services revenue per transaction

Brokerage

$

12,248

$

12,704

$

12,376

$

11,556

$

10,914

$

11,103

$

11,692

$

11,191

Partner

2,684

2,677

2,756

2,592

2,611

2,556

2,851

2,814

Aggregate

9,963

10,200

10,224

9,438

9,444

9,725

10,258

9,637

U.S. market share by units(1)

0.72

%

0.78

%

0.75

%

0.79

%

0.76

%

0.80

%

0.83

%

0.79

%

Revenue from top-10 Redfin markets as a percentage of real estate services revenue

55

%

56

%

55

%

53

%

57

%

58

%

59

%

57

%

Average number of lead agents

1,692

1,744

1,792

1,876

2,022

2,293

2,640

2,750

Mortgage originations by dollars (in millions)

$

885

$

1,110

$

1,282

$

991

$

1,036

$

1,557

$

1,565

$

159

Mortgage originations by units (in ones)

2,293

2,786

3,131

2,444

2,631

3,720

3,860

414

Year Ended December 31,

2023

2022

Monthly average visitors (in thousands)

49,479

49,654

Real estate services transactions

Brokerage

47,244

66,554

Partner

14,676

13,649

Total

61,920

80,203

Real estate services revenue per transaction

Brokerage

$

12,260

$

11,269

Partner

2,681

2,718

Aggregate

9,990

9,814

U.S. market share by units(1)

0.76

%

0.80

%

Revenue from top-10 markets as a percentage of real estate services revenue

55

%

58

%

Average number of lead agents

1,776

2,426

Mortgage originations by dollars (in millions)

$

4,268

$

4,317

Mortgage originations by units (in ones)

10,654

10,625

(1) Prior to the second quarter of 2022, we reported our U.S. market share based on the aggregate home value of our real estate services transactions, relative to the aggregate value of all U.S. home sales, which we computed based on the mean sale price of U.S. homes provided by the National Association of REALTORS® (“NAR”). Beginning in the second quarter of 2022, NAR (1) revised its methodology of computing the mean sale price, (2) restated its previously reported mean sale price beginning from January 2020 (and indicated that previously reported mean sale price prior to January 2020 is not comparable), and (3) discontinued publication of the mean sale price as part of its primary data set. Due to these changes, as of the second quarter of 2022, we report our U.S. market share based on the number of homes sold, rather than the dollar value of homes sold. Our market share by number of homes sold has historically been lower than our market share by dollar value of homes sold. We also stopped reporting the aggregate home value of our real estate services transactions.

Redfin Corporation and Subsidiaries

Segment Reporting and Reconciliation of Adjusted EBITDA to Net Income (Loss)

(unaudited, in thousands)

Three Months Ended December 31, 2023

Real estate
services

Rentals

Mortgage

Other

Corporate
Overhead

Total

Revenue

$

132,890

$

49,176

$

26,270

$

9,741

$

$

218,077

Cost of revenue

103,000

11,070

25,070

5,786

144,926

Gross profit

29,890

38,106

1,200

3,955

73,151

Operating expenses

Technology and development

25,551

15,853

694

1,029

971

44,098

Marketing

7,897

11,443

942

14

36

20,332

General and administrative

17,854

20,807

4,689

968

7,888

52,206

Restructuring and reorganization

503

265

768

Total operating expenses

51,302

48,606

6,325

2,011

9,160

117,404

(Loss) income from continuing operations

(21,412

)

(10,500

)

(5,125

)

1,944

(9,160

)

(44,253

)

Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net

18

100

(168

)

237

21,168

21,355

Net (loss) income from continuing operations

$

(21,394

)

$

(10,400

)

$

(5,293

)

$

2,181

$

12,008

$

(22,898

)

Three Months Ended December 31, 2023

Real estate
services

Rentals

Mortgage

Other

Corporate
Overhead

Total

Net (loss) income from continuing operations

$

(21,394

)

$

(10,400

)

$

(5,293

)

$

2,181

$

12,008

$

(22,898

)

Interest income(1)

(18

)

(100

)

(2,176

)

(237

)

(2,007

)

(4,538

)

Interest expense(2)

2,318

4,132

6,450

Income tax expense

68

29

97

Depreciation and amortization

3,201

9,808

935

246

255

14,445

Stock-based compensation(3)

10,961

3,073

(1,088

)

550

2,057

15,553

Restructuring and reorganization(4)

503

265

768

Impairment(5)

1,835

1,835

Gain on extinguishment of convertible senior notes

(25,171

)

(25,171

)

Adjusted EBITDA

$

(7,250

)

$

2,884

$

(5,236

)

$

2,740

$

(6,597

)

$

(13,459

)

(1) Interest income includes $2.2 million of interest income related to originated mortgage loans for the three months ended December 31, 2023.

(2) Interest expense includes $2.2 million of interest expense related to our warehouse credit facilities for the three months ended December 31, 2023.

(3) Stock-based compensation consists of expenses related to stock options, restricted stock units, and our employee stock purchase program.

(4) Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention due to the restructuring and reorganization activities from our acquisitions of Bay Equity and Rent., and from our June and October 2022 workforce reductions.

(5) Impairment consists of an impairment loss due to subleasing one of our operating leases.

Three Months Ended December 31, 2022

Real estate
services

Rentals

Mortgage

Other

Corporate
Overhead

Total

Revenue(1)

$

146,242

$

40,931

$

28,420

$

6,342

$

$

221,935

Cost of revenue

119,913

9,647

30,936

5,872

166,368

Gross profit

26,329

31,284

(2,516

)

470

55,567

Operating expenses

Technology and development

25,052

15,360

798

616

1,421

43,247

Marketing

8,293

14,258

1,364

26

15

23,956

General and administrative

20,594

23,990

7,633

960

7,574

60,751

Restructuring and reorganization

13,954

13,954

Total operating expenses

53,939

53,608

9,795

1,602

22,964

141,908

(Loss) income from continuing operations

(27,610

)

(22,324

)

(12,311

)

(1,132

)

(22,964

)

(86,341

)

Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net

291

50

88

58,833

59,262

Net (loss) income from continuing operations

$

(27,610

)

$

(22,033

)

$

(12,261

)

$

(1,044

)

$

35,869

$

(27,079

)

(1) Included in revenue is $2.9 million from providing services to our discontinued properties segment.

Three Months Ended December 31, 2022

Real estate
services

Rentals

Mortgage

Other

Corporate
Overhead

Total

Net (loss) income from continuing operations

$

(27,610

)

$

(22,033

)

$

(12,261

)

$

(1,044

)

$

35,869

$

(27,079

)

Interest income(1)

(23

)

(3,203

)

(88

)

(4,571

)

(7,885

)

Interest expense(2)

2,981

2,136

5,117

Income tax expense

(288

)

(174

)

153

(309

)

Depreciation and amortization

4,569

10,133

1,013

274

953

16,942

Stock-based compensation(3)

7,008

2,709

1,542

345

4,454

16,058

Restructuring and reorganization(4)

13,954

13,954

Impairment(5)

224

224

Gain on extinguishment of convertible senior notes

(57,193

)

(57,193

)

Adjusted EBITDA

$

(16,033

)

$

(9,502

)

$

(10,102

)

$

(513

)

$

(4,021

)

$

(40,171

)

(1) Interest income includes $3.2 million of interest income related to originated mortgage loans for the three months ended December 31, 2022.

(2) Interest expense includes $2.9 million of interest expense related to our warehouse credit facilities for the three months ended December 31, 2022.

(3) Stock-based compensation consists of expenses related to stock options, restricted stock units, and our employee stock purchase program.

(4) Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention due to the restructuring and reorganization activities from our acquisitions of Bay Equity and Rent., and from our June and October 2022 workforce reductions.

(5) Impairment consists of an impairment loss due to subleasing one of our operating leases.

Year ended December 31, 2023

Real estate
services

Rentals

Mortgage

Other

Corporate
overhead

Total

Revenue(1)

$

618,577

$

184,812

$

134,108

$

39,175

$

$

976,672

Cost of revenue

462,625

42,086

118,178

23,964

646,853

Gross profit

155,952

142,726

15,930

15,211

329,819

Operating expenses

Technology and development

108,201

63,934

2,871

4,504

3,784

183,294

Marketing

59,746

53,952

4,064

60

41

117,863

General and administrative

76,851

94,252

25,012

4,017

38,658

238,790

Restructuring and reorganization

503

7,424

7,927

Total operating expenses

244,798

212,641

31,947

8,581

49,907

547,874

(Loss) income from continuing operations

(88,846

)

(69,915

)

(16,017

)

6,630

(49,907

)

(218,055

)

Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net

59

215

(392

)

712

91,069

91,663

Net (loss) income from continuing operations

$

(88,787

)

$

(69,700

)

$

(16,409

)

$

7,342

$

41,162

$

(126,392

)

(1) Included in revenue is $1.2 million from providing services to our discontinued properties segment.

Year ended December 31, 2023

Real estate
services

Rentals

Mortgage

Other

Corporate
overhead

Total

Net (loss) income from continuing operations

$

(88,787

)

$

(69,700

)

$

(16,409

)

$

7,342

$

41,162

$

(126,392

)

Interest income(1)

(59

)

(338

)

(11,238

)

(712

)

(9,407

)

(21,754

)

Interest expense(2)

12,055

9,417

21,472

Income tax expense

123

289

567

979

Depreciation and amortization

16,020

39,876

3,864

1,002

2,000

62,762

Stock-based compensation(3)

44,002

14,653

1,466

2,246

8,334

70,701

Acquisition-related costs(4)

8

8

Restructuring and reorganization(5)

503

7,424

7,927

Impairment(6)

1,948

1,948

Gain on extinguishment of convertible senior notes

(94,019

)

(94,019

)

Adjusted EBITDA

$

(28,824

)

$

(14,883

)

$

(9,973

)

$

9,878

$

(32,566

)

$

(76,368

)

(1) Interest income includes $11.2 million of interest income related to originated mortgage loans for the year ended December 31, 2023.

(2) Interest expense includes $11.9 million of interest expense related to our warehouse credit facilities for the year ended December 31, 2023.

(3) Stock-based compensation consists of expenses related to stock options, restricted stock units, and our employee stock purchase program.

(4) Acquisition-related costs consist of fees for external advisory, legal, and other professional services incurred in connection with our acquisition of other companies.

(5) Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention due to the restructuring and reorganization activities.

(6) Impairment consists of impairment losses due to subleasing two of our operating leases.

Year ended December 31, 2022

Real estate
services

Rentals

Mortgage

Other

Corporate
overhead

Total

Revenue(1)

$

787,076

$

155,910

$

132,904

$

23,684

$

$

1,099,574

Cost of revenue

608,027

33,416

126,552

22,460

790,455

Gross profit

179,049

122,494

6,352

1,224

309,119

Operating expenses

Technology and development

105,196

59,899

6,034

3,591

4,204

178,924

Marketing

98,673

51,064

4,889

199

484

155,309

General and administrative

88,171

92,728

25,680

3,307

33,504

243,390

Restructuring and reorganization

32,353

32,353

Total operating expenses

292,040

203,691

36,603

7,097

70,545

609,976

Loss from continuing operations

(112,991

)

(81,197

)

(30,251

)

(5,873

)

(70,545

)

(300,857

)

Interest income, interest expense, income tax benefit, gain on extinguishment of convertible senior notes, and other expense, net

(123

)

1,389

(114

)

140

49,768

51,060

Net loss from continuing operations

$

(113,114

)

$

(79,808

)

$

(30,365

)

$

(5,733

)

$

(20,777

)

$

(249,797

)

(1) Included in revenue is $17.8 million from providing services to our discontinued properties segment.

Year ended December 31, 2022

Real estate
services

Rentals

Mortgage

Other

Corporate
overhead

Total

Net loss from continuing operations

$

(113,114

)

$

(79,808

)

$

(30,365

)

$

(5,733

)

$

(20,777

)

$

(249,797

)

Interest income(1)

(24

)

(10,499

)

(143

)

(6,447

)

(17,113

)

Interest expense(2)

8,580

8,778

17,358

Income tax expense

(1,077

)

1,193

116

Depreciation and amortization

17,526

38,683

3,438

1,089

1,836

62,572

Stock-based compensation(3)

36,652

11,319

4,132

1,496

9,420

63,019

Acquisition-related costs(4)

2,437

2,437

Restructuring and reorganization(5)

32,353

32,353

Impairment(6)

1,136

1,136

Gain on extinguishment of convertible senior notes

(57,193

)

(57,193

)

Adjusted EBITDA

$

(58,936

)

$

(30,907

)

$

(24,714

)

$

(3,291

)

$

(27,264

)

$

(145,112

)

(1) Interest income includes $10.5 million of interest income related to originated mortgage loans for the year ended December 31, 2022.

(2) Interest expense includes $8.5 million of interest expense related to our warehouse credit facilities for the year ended December 31, 2022.

(3) Stock-based compensation consists of expenses related to stock options, restricted stock units, and our employee stock purchase program.

(4) Acquisition-related costs consist of fees for external advisory, legal, and other professional services incurred in connection with our acquisition of other companies.

(5) Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention due to the restructuring and reorganization activities from our acquisitions of Bay Equity and Rent., and from our June and October 2022 workforce reductions.

(6) Impairment consists of an impairment loss due to subleasing one of our operating leases.

Redfin Corporation and Subsidiaries

Reconciliation of Adjusted EBITDA Guidance to Net Loss Guidance

(unaudited, in millions)

Three Months Ended March 31, 2024

Low

High

Net loss

$

(72

)

$

(65

)

Net interest expense

3

3

Depreciation and amortization

14

14

Stock-based compensation

18

18

Adjusted EBITDA

$

(36

)

$

(29

)

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