Site has been "out of sorts" since the beginning of the trading day.

Took 20 minutes to speak to someone only to be told they are experiencing technical problems.

Some stocks have passed my sell/buy price but nothing shows up on the activity page.

Have my orders gone through? They cant even confirm this during our conversation.

Retail traders are at such a disadvantage. You can bet that their own trading floor would never experience this sort of snafu.

We are experiencing temporary problems...
Please try again later.

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I did get the following reply to my follow up email.


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Thank you for contacting RBC Direct Investing technical support.

I understand you may be referring to the quote occurring on Monday November 8th, it emanated from technical difficulties at TSX with dissemination of market data.

Once TSX was able to resolve their issues with telcos to disseminate market data, the issue was resolved.

We do apologize for any inconvenience the issue may have caused; however I am sure you do understand we have no control over issues arising out of TSX.

Thanks for contacting us.If you'd like more help with anything, just ask in a reply to this e-mail, or call us at 1-800-769-2560, Monday to Friday, from 7:00 a.m. to 8:00 p.m.,Eastern Time.


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