RedemptionsI just got a call from one of the guys I refered to Bg He had assumed he was keeping it in the "Toronto vault" He wanted to redeem several thousand dollars in physical, so he put an order in. Next thing he knows he gets a tracking number from Texas? And now it's hung up at the Canadian border and they want him to pay brokerage fees? What? He is concerned about the lack of transparency and I can't blame him. The vault thing seems to be misleading. Any other experiences out there?