ACI
Worldwide (NASDAQ: ACIW), a leading international provider of
payment systems, announced today the winners of the 2013 ACI Excellence
Awards™. The fourth-annual ACI Excellence Awards celebrate leading
financial institutions, processors and retailers for innovative and
transformative uses of ACI solutions to solve real-world customer and
business issues. Entries were judged by a select group of payments
experts, including industry analysts Gareth Lodge from Celent, Nancy
Atkinson from Aite Group and Andy Schmidt from CEB TowerGroup along with
members of ACI’s senior executive team.
The 2013 ACI Excellence Award winners are:
-
Union Bank of India—ACI
Excellence Award, Overall Excellence, winner for the development
of a multi-lingual audio ATM which provides service for visually
impaired customers.
-
Federal Bank of India—ACI
Excellence Award, Product Innovation winner for the bank’s
Federal Easy Gold program, which serves as a line of credit, secured
with gold allowing access via ATM, POS and debit card. Federal Bank
also earned the ACI Excellence Award, Public Voting, for receiving the
most votes during a public voting period on ACI website.
-
Mercantile Bank of Michigan—ACI
Excellence Award, Mobile Banking and Payments, winner for
building a mobile app for its customers which rivals that of any bank
in the world.
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HDFC Bank—ACI Excellence Award,
Operational Excellence in Self-Service, winner for the bank’s
Green Pin, resulting in a more environmentally friendly way for the
bank to send customers their pin numbers.
-
Bankart d.o.o. —ACI Excellence
Award, Operational Excellence in Fraud Management, winner
for implementing a tokenization service for its BASE24 authorization
system to support the authentication and verification of card payments
while at the same time replacing its existing fraud prevention service
with the introduction of ACI Proactive Risk Manager, the first version
8.0 installation in the world.
-
The Palmetto Bank—ACI
Excellence Award, Customer Experience, winner for a
comprehensive upgrade of its user interface providing consumers with a
much more accessible and engaging experience.
“The pool of submissions this year was the most creative and compelling
I have seen since I began judging the nominees,” said Jeff Hale, senior
vice president, retail payments, ACI Worldwide. “All of this year’s
entries represent industry leaders who are taking bold steps to run
their operations more effectively and bring greater service to their
customers. I would like to extend my thanks to all those who submitted
and offer my congratulations to the 2013 ACI Excellence Award winners.”
For a full listing of the award winners and their submissions please
visit the ACI
Excellence Awards.
About ACI Worldwide
ACI Worldwide powers electronic payments and banking for more than 1,650
financial institutions, retailers and processors around the world. ACI
software enables $12 trillion in payments each day, processing
transactions for 14 of the leading global retailers, and 24 of the
world’s 25 largest banks. Through our integrated suite of software
products and hosted services, we deliver a broad range of solutions for
payments processing, card and merchant management, online banking,
mobile, branch and voice banking, fraud detection, and trade finance. To
learn more about ACI and the reasons why our solutions are trusted
globally, please visit www.aciworldwide.com.
You can also find us on www.paymentsinsights.com or
on Twitter @ACI_Worldwide.
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