Tyler Technologies, Inc. (NYSE: TYL) has signed an agreement with Kansas
City, Mo., to replace its aging legacy permitting software with Tyler’s
EnerGov® planning, permitting and licensing solution. The
agreement is valued at $5.8 million.
Kansas City’s legacy permitting system had become difficult to support,
maintain and configure. Rather than trying to upgrade its legacy system,
the city conducted a competitive review to find a modern and fully
integrated solution, and ultimately chose Tyler’s EnerGov
solution. During the city’s review, Tyler demonstrated its experience in
helping governments migrate from legacy permitting systems to EnerGov’s
modern enterprise system.
Tyler’s EnerGov Web-based automation solution streamlines permitting
processes while improving workflow management, business processes and
customer service, and provides online access to employees and citizens.
EnerGov also met the city’s requirement for a commercial-off-the-shelf
(COTS) system with an integrated user-friendly workflow management
system in which data can be entered once and shared across multiple
modules and subsystems.
“We are confident that EnerGov, coupled with Tyler’s deep experience
providing permitting and licensing solutions, will help bring multiple
city departments together under one enterprise-wide system that will
allow us to expedite our customer interactions and increase
interdepartmental collaboration for a higher level of customer service,”
said Kansas City Assistant City Manager Rick Usher. “We chose EnerGov
for several reasons, including its intuitive, state-of-the-art workflow
capabilities that will assist us managing and streamlining our complex
business processes. With its integrated use of mobile technology, we see
EnerGov as a modern system that will provide the most efficiency and
value to our citizens and staff.”
EnerGov’s mobile applications will provide enhanced, real-time
accessibility to the city’s staff in the field and its citizen services
capabilities will offer new efficiencies to the residents of the region.
Kansas City is Missouri’s largest city, with a population of about
465,000. More than 400 agency users are expected to utilize the new
EnerGov system once implemented.
“EnerGov is a sophisticated workflow management system designed to
centralize and improve complex business processes for large
organizations that need multiple departments, and even outside agencies,
to be involved in the permitting and regulatory process,” said Brett
Cate, president of Tyler’s Local Government Division. “Our clients also
enjoy a superior level of service and support, and we provide integrated
online experiences and access to information for employees and citizens.
We look forward to helping Kansas City reach its business and customer
service goals for enterprise-wide permitting.”
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector — cities,
counties, schools and other government entities — to become more
efficient, more accessible and more responsive to the needs of citizens.
Tyler’s client base includes more than 11,000 local government offices
in all 50 states, Canada, the Caribbean, the United Kingdom and other
international locations. Forbes has named Tyler one of “America’s Best
Small Companies” seven times and the company has been included four
times on the Barron’s 400 Index, a measure of the most promising
companies in America. More information about Plano-based Tyler
Technologies can be found at www.tylertech.com.
Copyright Business Wire 2014