Tyler Technologies, Inc. (NYSE: TYL) has signed an agreement with
Chatham County, Georgia, for its Odyssey®
court case management solution. Odyssey will replace six different
legacy systems across multiple courts and offices, in order to unify
processes and improve business efficiencies in Chatham County, the
fifth-most populous county in Georgia.
The county’s Criminal Justice Information System Board, composed of
members of the local judiciary and including judges of the superior
court, court clerks and the sheriff, for six years reviewed options and
best practices for case management systems before selecting Tyler as its
preferred vendor.
“We spent many years building and rebuilding three complex case
management systems. It was not until we established a local system of
governance for criminal justice information systems that we concluded
local governments should not be in the software development business. We
spent the next six years trying to determine what we had and where we
needed to be on the scale of technology,” said Chatham County Clerk of
Superior Court Dan Massey. “After an exhaustive evaluation process with
a competitive bid component, thoughts about whether we were able to
afford Tyler Technologies’ software shifted to a belief that we could
not afford to be without Tyler Technologies. As we enter these next
months of implementation and conversion, we will be doing so with our
criminal justice technology partner, not simply a software vendor.”
Multiple county agencies were involved in the selection of Tyler’s
Odyssey solution, such as the State Court, Magistrate Court, Superior
Court, Probate Court, Recorder’s Court and jury services. Chatham County
selected Odyssey Case Manager for all case types, Odyssey Financial
Manager to streamline financial processes, and Odyssey SessionWorks®
Judge and Clerk editions to present case information on the bench via
touch-screen technology. The county also selected Tyler’s public access
portal to provide access to case information to its residents.
More than 300 court employees and public users will access Odyssey to
conduct court business. This implementation marks the first time county
data across courts will be integrated and stored in a central database,
including at the Recorder’s Court.
“Chatham County was smart to audit case management operations across
justice departments and we are proud they chose Tyler as their
technology partner, to help them meet current and future operational
needs,” said Bruce Graham, president of Tyler’s Courts & Justice
Division. “Tyler’s evergreen philosophy protects Chatham County’s
software investment as they will receive product upgrades without
relicensing fees as part of the maintenance agreement, allowing the
county to continuously improve without disrupting business processes or
encountering budget surprises. We look forward to partnering with
Chatham County on this important project to create efficiencies
throughout the county and extend access to justice.”
Chatham County has a population of roughly 280,000 and its county seat
is Savannah, the oldest city in the state. Savannah is Georgia’s
fifth-largest city and third-largest metropolitan area.
In total, Odyssey serves more than 100 million residents, a third of the
U.S. population, in more than 600 counties across 21 states. Odyssey has
been successfully deployed statewide in Indiana, Minnesota, New
Hampshire, New Mexico, North Dakota and South Dakota; statewide
implementations in Idaho, Maryland, Oregon, Rhode Island and Washington
are currently underway.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector — cities,
counties, schools and other government entities — to become more
efficient, more accessible and more responsive to the needs of citizens.
Tyler’s client base includes more than 11,000 local government offices
in all 50 states, Canada, the Caribbean, the United Kingdom and other
international locations. Forbes has named Tyler one of “America’s Best
Small Companies” eight times and the company has been included four
times on the Barron’s 400 Index, a measure of the most promising
companies in America. More information about Plano-based Tyler
Technologies can be found at www.tylertech.com.
Copyright Business Wire 2014