Australian insurer modernizes systems with Guidewire Core, Data, and
Digital products
QBE Insurance Australia, a division of global insurer QBE Insurance
Group, and Guidewire Software, Inc. (NYSE:GWRE), a provider of software
products to P/C insurers, today announced the Australian insurer has
successfully deployed Guidewire core processing, data and analytics, and
digital engagement products to adapt its business for success in today’s
rapidly-changing insurance marketplace. Guidewire PartnerConnectTM
Premier member, Ernst & Young in Australia, facilitated the
implementation.
QBE Australia deployed Guidewire InsuranceSuiteTM, Rating
Management, and Client Data Management as its new platform for
underwriting, rating, policy administration, claims, billing, and client
data management. Guidewire DataHubTM and InfoCenter are now
supporting their direct insurance data management and business
intelligence needs. Additionally, the company leveraged Guidewire Quote
and Buy Portal for PolicyholdersTM to offer self-service
quoting capability to consumers.
Helen Longland, Program Director, Core Insurance Program, IT Services,
QBE Australia, said, “We are excited about the opportunities Guidewire
will give our business to provide flexible products and pricing while
delivering an enhanced customer experience.”
The Guidewire platform is enabling QBE Australia to:
-
Enhance operational efficiency, productivity, and customer service
levels throughout the organization by standardizing policy
administration, billing management, claims handling, and self-service
processes on a common platform;
-
Improve business agility by bringing new products and product
enhancements to market more quickly; and
-
Reduce the training time of its staff.
“We are honored that QBE Australia has entrusted the EY firm in
Australia with its Guidewire product implementations,” said Jeffery T.
Eberwein, Partner, Ernst & Young LLP, an EY firm in the US. “EY looks
forward to working with them as they complete their data and digital
transformations.”
Mike Polelle, chief delivery officer, Guidewire Software, said, “We
congratulate QBE Australia on this significant milestone in their
Guidewire platform deployment and look forward to other successful
milestones in their transformation journey.”
About QBE Insurance Australia
QBE is one of the world’s leading insurers and reinsurers, with
operations in 37 countries and a presence in all of the key global
insurance markets. As a member of the QBE Insurance Group, QBE Australia
is in the business of managing risk. Our ability to satisfy our
customers’ risk management needs is at the heart of what we do. With
more than 30 offices nationwide, we deliver one of the broadest product
ranges of any insurer in Australia, high levels of service and a degree
of flexibility our competitors find difficult to match. For more
information visit www.qbe.com.au.
About EY
The global EY organization is a leader in assurance, tax, transaction,
legal, and advisory services. We leverage our experience, knowledge and
services to help build trust and confidence in the financial markets and
in economies all over the world. We are ideally equipped for this task –
with well trained employees, strong teams, excellent services and
outstanding client relations. Our global mission is to drive progress
and make a difference by building a better working world – for
our people, for our clients and for our communities.
The global EY organization refers to all member firms of Ernst & Young
Global Limited (EYG). Each EYG member firm is a separate legal entity
and has no liability for another such entity’s acts or omissions. Ernst
& Young Global Limited, a UK company limited by guarantee, does not
provide services to clients. For more information, please visit www.ey.com.
Ernst & Young is a member firm serving clients in Australia.
About Guidewire Software
Guidewire delivers the software that Property/Casualty (P/C) insurers
need to adapt and succeed in a time of rapid industry change. We combine
three elements – core processing, data and analytics, and digital
engagement – into a technology platform that enhances insurers’ ability
to engage and empower their customers and employees. More than 200 P/C
insurers around the world have selected Guidewire. For more information,
please visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, are registered trademarks of
Guidewire Software, Inc. in the United States and/or other countries.
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