VIQ Solutions Announces Significant Expansion with Large US Insurance Transcription Provider, Integrating Mobility with
Industry Leading Cybersecurity
MARKHAM, ONTARIO--(Marketwired - March 20, 2017) - VIQ Solutions Inc. ("VIQ", "VIQ Solutions" or the
"Company") (TSX VENTURE:VQS) is pleased to announce that the Company has significantly expanded its enterprise installation with
a leading provider of digital capture and transcription services for large property and casualty (P&C) insurers in the
US.
"VIQ Solutions is the sole provider of an end to end voice capture and management workflow that is automated and secure from
dictation to transcription," said Sebastien Paré, President and CEO of VIQ Solutions. "We continue to expand with key US
customers whose top priority is data security and confidentiality as they recognize the superiority of our platform."
This customer is among the dozen large scale VIQ customers in the US insurance market. Due to the confidential nature of their
business, the customer has requested that VIQ keep the company name and contract value private.
The customer expanded the number of capture and transcription licenses as their business continues to grow. The secure VIQ
platform provides a complete end to end workflow that includes secure digital statement capture, storage, and transcription.
The customer's field agents dictate case information via smartphone, telephone or third party logger. The dictation files are
automatically routed to the customer's cloud based server for centralized storage and backup.
Audio files are automatically and securely routed, based on the customer's authorization criteria, to more than 350 authorized
transcriptionists located across the US.
VIQ's sophisticated workflow uses secure algorithms to provide at rest encryption of all files, ensuring that only authorized
users can access files at any point of the capture and transcription process.
"VIQ's technology leadership in secure digital capture and management ensures the privacy of our customers' data at all
stages, while remaining flexible and easy to use," said Daryl Duda, Vice President of Sales at VIQ. "We're delighted to continue
to grow with this key customer as they expand their business using the industry leading, secure VIQ platform."
To further innovation and expand the feature set for this customer, VIQ is currently collaborating with a leading provider of
professional speech recognition solutions to integrate a new multi speaker transcription engine. This innovative solution will
enable the customer to integrate automated voice to text transcription of two way phone conversations, greatly increasing their
efficiency and speeding their workflow process.
For more information on what is making the news at VIQ Solutions, please visit our website at www.viqsolutions.com/news.html.
About VIQ Solutions Inc.
VIQ Solutions is the leading technology and service platform provider for digital evidence capture and content management. Our
secure modular software allows customers to onboard the VIQ platform at any stage of their organization's digitization, from the
capture of digital content from video and audio devices through to online collaboration, mobility, data analytics and integration
with sensors, facial recognition, speech recognition and case management or patient record systems. VIQ's technology leads the
industry in security, meeting the highest international standards for digital/cyber security and privacy, including military and
medical regulations.
Our solutions are in use in over 20 countries with tens of thousands of users in over 200 government and private agencies
including law enforcement, immigration, medical, legal, insurance, courts, and transportation and transcription services. VIQ
also provides end to end transcription services to several large government agencies through our Australia-based reporting and
transcription partners. VIQ operates worldwide with partners like security integrators, audio-video specialists, and hardware and
data storage suppliers.
Managing digital media evidence is what we do, and we do it better than anyone else. For more information about VIQ
Solutions, please visit www.viqsolutions.com.
Neither the TSX Venture Exchange nor its Regulation Service Provider (as that term is defined in the policies of the Exchange)
accepts responsibility for the adequacy or accuracy of this release.