Extra Space Storage Replaces Various Legacy Solutions with RingCentral Cloud Communications and
Collaboration Solutions for 1,500 Locations Nationally
RingCentral selected for mobility and ease-of-use to drive workforce productivity and customer
engagement
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration
solutions, today announced that Extra Space Storage, the second largest operator of self-storage properties in the US, has selected RingCentral
cloud communications and collaboration solutions, replacing various legacy solutions. With 1,500 national locations and more than
3,000 employees, Extra Space Storage had a critical need for a communications solution that enables greater mobility, scalability
and manageability. With RingCentral, they can now drive enhanced productivity for their workforce and deeper overall customer
engagement.
“We needed to unify our distributed retail locations with a mobile-centric communications solution that enables our employees to
stay connected no matter where they are,” said Bron McCall, senior vice president of IT at Extra Space Storage. “RingCentral is
uniquely suited to address the needs of distributed large-scale businesses with a single cloud solution that seamlessly enables
multi-modal communications. The robust capabilities, such as call analytics, will be instrumental in improving customer experiences
across all locations, which is something our previous legacy systems could not offer.”
With the assistance of the RingCentral Professional Services™ team, Extra Space Storage is rolling out deployment of RingCentral
at the pace of 50 locations per week. To improve productivity, Extra Space Storage employees are using RingCentral
Office® for voice calls and messaging internally as well as with customers. In addition, Extra Space Storage has plans
to leverage RingCentral’s open platform integration capabilities to further enhance workflow efficiency.
“Extra Space Storage has a vast number of locations nationwide and serves millions of customers daily,” said Ryan Azus, senior
vice president of sales and services at RingCentral. “We’re excited to help them take a more unified approach to their business
communications to realize greater mobility and manageability. As the team completes deployment, we look forward to further
supporting Extra Space Storage’s mission critical business needs as they grow.”
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise cloud communications and collaboration solutions. More
flexible and cost-effective than legacy on-premises systems, RingCentral empowers today’s mobile and distributed workforce to
communicate, collaborate, and connect from anywhere, on any device. RingCentral unifies voice, video, team messaging and
collaboration, conferencing, online meetings, and integrated contact center solutions. RingCentral’s open platform integrates with
leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont,
California, and has offices around the world.
©2017 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentral Professional Services, and the
RingCentral logo are trademarks of RingCentral, Inc.
RingCentral Inc.
Mariana Kosturos, 650-562-6545
mariana.kosturos@ringcentral.com
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